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Better Business Bureau of Eastern North Carolina

Consumer Services
  • 5540 Munford Road Suite 130
  • Raleigh, NC
  • 27612
  • (919) 277-4222

Who are we?

BBB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by, Creating a community of trustworthy businesses. Setting standards for marketplace trust. Encouraging and supporting best practices. Celebrating marketplace role models and denouncing substandard marketplace behavior., , BBB sees trust as a function of two primary factors integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and, or addressing customer concerns in a timely, satisfactory manner., , BBB ensures that high standards for trust are set and maintained. We exist so consumers and businesses alike have an unbiased source to guide them on matters of trust. We provide educational information and expert advice that is free of charge and easily accessible., , Reports on consumer experience on business and charities offers dispute resolution between business and customers concerning services and, or products. Offers library information on consumer products and services. Auto Line accepts complaints against car manufacturers and offers mediation and arbitration services between consumers and dealerships. Monitors advertising for truth and accuracy.

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5540 Munford Road Suite 130
Raleigh NC 27612
(919) 277-4222