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Adult and Crisis Services

Basic Needs
  • 414 East Main Street
  • Durham, NC
  • 27701
  • (919) 560-8000

Who are we?

Services Crisis Intervention Program CIP, a federal program which provides financial assistance to eligible low income persons who are experiencing a heating or cooling crisis., Emergency Energy Fund EEF, a local program to assist eligible low income persons who are experiencing a heating crisis., Emergency Assistance EA, a county program which provides limited financial assistance to eligible low income persons who are experiencing a crisis due to the inability to meet their basic needs, which may include housing, utilities and prescription medications., Direct Medical Fund, a program funded by the Triangle United Way to assist eligible persons to obtain needed prescription medications, medicine, medical supplies on a limited basis., Burial Fund, a county program to provide limited burial assistance for indigent Durham County residents. This program is limited to opening and closing of the grave or an equivalent amount for cremation., Traveler’s Aid, Adults, age 18 and over, without children, who are stranded in Durham en route to their destination and do not have the financial means to return to their home city or state may be assisted with the purchase of a ticket for the return trip home., DATA or TTA Bus Tickets, Adults, age 18 and over, without children can receive bus tickets if they provide written documentation of a scheduled appointment that is health care related and they do not have Medicaid. If the adult does not have written documentation of the appointment, a worker can call their doctor’s office to verify the date and time in order to support eligibility., Eye Care Program, a state program funded by the Division of Services for the Blind to provide eye care services to persons with limited income. These services may include a complete eye examination and necessary treatment. Correction of limited vision may be provided by low vision aids, corrective lenses and, or surgery, if recommended. Glaucoma screenings, follow up visits, medication for glaucoma and cataract surgery may be provided. These services are available to children and adults., Food Card, Eligible low income adults may receive a food card. Individuals who receive food stamps are not eligible for a food card. Applicants for the Food Stamp program may receive a food card while their application is pending., Water Hardship, a service that is provided in conjunction with the City of Durham Water Department. Any adult is eligible whose household income is in accordance with guidelines under the Emergency Assistance Program and gets approval for assistance from the Water Department. The eligible adult is only able to get assistance one time per year, and the amount of assistance provided varies due to individual circumstances, , Also provide fans for elderly and disabled people in our community.

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414 East Main Street
Durham NC 27701
(919) 560-8000